Frequently Asked Questions

Everything you need to know about shopping with AllMatters.

What is the AllMatters approach to sustainable fashion?

We prioritize ethical production and low-impact materials. Each garment is crafted from organic or recycled fibers, ensuring your style choices reflect your values without compromising on quality.

How do I determine my correct size?

We provide a comprehensive sizing guide on every product page. Since our silhouettes range from structured to oversized, we recommend checking the specific garment measurements against your own for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.

How should I care for my AllMatters garments?

To extend the life of your clothing, we recommend washing in cold water with eco-friendly detergent and hanging to dry. Detailed care instructions are also printed on the internal label of every piece.